User Activity Tracking and Log

This Premium Add-on gives you additional powerful features that extend the User Activity Tracking and Log Plugin.
Below, you can purchase a licence for our premium add-on and unlock new powerful features:

Premium Version Features

  • [NEW] Time-tracking: see the duration of user visits in the activity logs
  • [NEW] Login/logout time: see the exact time when users login and logout from your site; setup automatic logout for idle users to improve your analytics
  • [NEW] Event tracking: setup event triggers for various actions that users take on your site (ie. click on a specific button, PDF download, mailto links and more)
  • Keep logs for up to 4 years
  • Anonymise IP addresses
  • Export logs to CSV
  • Filter activity by user
  • Track logged-in users only
  • Exclude users from tracking by user role
  • Rest API to see activity logs in JSON format
  • Set timezone

FAQs

Licence FAQs
Installation & Support
Plugin Specific
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Is it one-off charge or a lifetime licence?

The purchase is a one-off charge and includes one year of updates. If you’d like updates after the first year you’d need to renew the licence.

What happens if I don’t renew my license?
If you don’t want to renew your license after it expires, you can continue to use the version of the premium plugin that you have, for as long as you want, but you won’t be able to receive any further updates.

How long does my license last for?
Your license is valid for a year from the date you purchase it. For example, if you purchase your license on 26th April, 2020, you’ll get regular updates of the plugin until 25th April, 2021. To receive updates after that date, you’ll need to renew your licence.

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Can I upgrade my licence?
You can ‘switch’ licences but you won’t be getting any discount, you will have to pay the full price of the new licence.
The way our system works is that if you ‘upgrade’ an existing licence:
1) You will extend the expiry date of that licence (you’ll get another 12 months of updates)
2) You can use the same licence key (so you don’t need to update it on all your sites)
3) But you will pay the full price of the new licence, no discount will be applied
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How many licences do I need for a WordPress Multisite setup?

You’ll need one licence for every of site where you’d like our premium plugin to be used.

For example, if you have 10 websites as part of one multisite, but would like our premium plugin to be active only on 3 of them, then you need just 3 licences.

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Do you offer refunds?

Yes, we offer full refunds within the initial 30 days of purchase.

We encourage you to test our plugins without a fear of loosing your money. So if our plugins do not work for you for any reason, we’ll give you a full refund, no questions asked.

Please remember to de-activate your licence first before removing the plugin from your CMS so that we can process your refund quickly.

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Can I move my licence between websites?

Yes you can. You need to first de-activate the licence on the original domain where you activated it and then you can activate it again on the new domain (using the Licence Manager tab in the plugin settings).

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Does each licence cover staging/dev domains?

Yes, every licence includes one production and 2 staging/dev environments.

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How to install the Premium Add-on

Step 1: Please download and activate the latest version of the free version of the plugin from WordPress.org

Step 2: Add your licence key to the Licence Manager section within the plugin settings screen, click Activate

Step 3: The latest premium features will be downloaded automatically for you

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I need help / Support Forum

We have dedicated support forums for our plugin users.

Once you login, you can create a new topic and post your questions there, and one of our friendly support team representatives will get back to you very soon.

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How do I setup your plugin?

The plugin works automatically & starts tracking your users out of the box.

When you purchase the premium version, you unlock additional powerful features that you can activate in the plugin settings screen.

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Does the plugin work with any theme?

Yes, the plugin is fully compatible with any WordPress site.

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Does the plugin track time automatically or does the user need to use some 'start / stop' button?

The plugin tracks users automatically, no specific action is required from the users/visitors.

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Does the plugin affect site performance?

Absolutely not, the plugin is well optimized and does not cause any performance issues.

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