How we support portfolio of WordPress websites for Crown WorldWide

About Crown

Crown Worldwide Group is a global company that provides a range of logistics and business services from offices in 53 countries.

Their customers include IKEA, Tesco, KPMG, CONDÉ NAST, NHS and Oxford University to name a few.

Working closely with their global marketing team, we provide continuous development and support for their portfolio of brands.

The Brief

• Crown were looking for an experienced WordPress Agency to support their portfolio of WordPress-based websites.
• They needed an agency that could be flexible and responsive to the volume of changes required to support their fast growing business.
• They sought an agency with technical expertise and an agile approach to development that reflects the fast-moving nature of their global organisation.

Microsoft Dynamics CRM Integration

• Crown websites feature integration with Microsoft Dynamics CRM and feed all incoming leads straight into this CRM system.

Multi-lingual and Multi-regional

• The Crown websites are both multi-regional and multi-lingual.
• Our expert WordPress team has utilised both WordPress Multisite and WPML to deliver this advanced functionality.
• We also extended the sites with bespoke powerful features for content broadcasting, hreflangs and more.

Results

Since choosing Moove as their WordPress Agency for on-going support & development, we have delivered the following:

• Significantly reduced hosting costs by optimising infrastructure
• Significantly improved the stability and security of their websites
• Migrated websites from Drupal to WordPress
• Used streamlined processes to reduce on-going maintenance and development costs
• Improved checkout experience on their flagship WooCommerce website
• Delivered automation reducing Crown’s internal workload
• Successfully integrated various 3rd party APIs & systems for stock management, dispatch and monitoring of goods
• Provided fast response where tickets are resolved within the same working day
• Supported their global marketing team with various digital marketing initiatives

Client Testimonial

We are extremely pleased with the service provided by Moove’s team of WordPress experts. The setup of our websites is very technical as we need to connect to many external APIs to process our orders and feed various leads captured on the sites into our CRM system. Moove’s engineers are great at providing the type of fast, expert, reliable support that we need for projects of our importance. Ben Cannon – Digital and Communications Director, Crown Worldwide Group

Services delivered

• UX design
• WordPress Development
• API integrations
• Support & Maintenance

Websites supported

• Crown World Wide
• Crown Relocations
• Crown Mobility
• Crown Workspace
• Crown Records Management
• Crown Information Management
• Crown Logistics
• Crown Fine Art
• Office Resale